Just Dial, a very known service in India and now they have expanded to USA also. Couple of months ago I got registered with Just Dial for getting clients from my local area – Kolkata. So here is my experience and Just Dial review.
What is Just Dial?
Before beginning with the review you have to know what they do? Just Dial is such a service, which helps you to get clients to your business. It doesn’t matter in which business you are – you can use it. Usually some people calls Just Dial number and asks for information about their problems, questions etc. Just Dial executives takes their queries and sends SMS messages with the client’s information that
Mr. X (Mobile number 0000) Is Looking For A Web Development Company At Park Street, Kolkata.
So you call him and if you are lucky then you get the job.
Now here, they have their own algorithm to give the job but I don’t like that at all! They send messages to many peoples – so usually everyone tries to call the person and finally the phone calls irritates the client!! Even one time I heard from a person that “Why so many peoples are calling me!!”
Wrong Form Entry!
Just Dial registers users via paper form, and they don’t give any online portal or account management system to the users or the businessmen. So, if you are registered in a wrong category (which is a typing mistake by their data entry guys as they are taking the entries from paper forms to computer) then you have to contact customer support for making it correct!! Now are you going to like this thing?
Very Bad Customer Support!!
When a company is running with such service then their customer support have to be strong!! But they haven’t!! In my case – I was enlisted to a category “Internet Service Providers (ISP)” though I have registered for “Web Development and Designing”. First I made a phone call to customer support, they asked me to drop an email to Kolkata@justdial.com and then to call back again!! I did so, and got a timeline of 48 hours for changing my business category! Imagine, 48 hours for changing a category!! But, after 48 hours the issue didn’t get solved, I was getting all leads to wrong category!! I sent total 5 emails and then finally they confirmed via email “The issue is resolved.” Okay that’s fine, but after their email till now I haven’t got any leads!! Funny!
Does it really convert calls to leads?
Well, as before I said I didn’t liked their way of providing calls, when more than 50 people are going to offer a people then the cost goes down and down and down… So usually you get a huge competition in cost and hence if your cost is high you’ll never get a call converted to a lead!
What is the cost of the service?
Just Dial maintains a long range of price variation. You can get subscribed as low as 500 INR per month to 1 Lakh INR. Depends on you! The number of client information is proportional to the amount you pay!!
I have sent them a request to stop my service as this is nothing but waste of time n’ money and not recommending anyone to get registered with Just Dial! Completely crap service, at least not useful for web guys! Do you have any experience with them? I will be happy to know them…